1. Controller
Klani (klani.eu) is operated by Guillermo Eduardo Gallego Pagella.
We are committed to protecting your personal data and complying with the
General Data Protection Regulation (GDPR).
Privacy contact: privacy@klani.eu
2. Data we collect
- Account data: name, email address, and hashed password.
- Billing data: handled entirely by Stripe; Klani does not store card details.
- Usage data: services, properties, workers, and incidents created within the platform.
- Technical logs: IP address, user agent, and timestamps. Retained for a maximum of 30 days.
3. Legal basis for processing
- Contract performance: to deliver the subscribed service.
- Legitimate interests: security, fraud prevention, and service improvement.
- Legal obligation: tax obligations under Spanish law.
- Consent: for optional marketing communications.
4. Storage and security
All data is stored on servers within the European Union.
We apply industry-standard encryption: TLS in transit and AES-256 at rest.
Data is never transferred outside the European Economic Area.
5. Third-party processors
| Provider | Purpose | Location |
|---|
| Stripe | Payment processing | EU / US (standard contractual clauses) |
| Amazon Web Services | Hosting infrastructure | EU region only |
6. Data retention
- Active accounts: for the duration of the subscription.
- Deleted accounts: 3 years (for legitimate and legal reasons).
- Tax records: 7 years (Spanish legal obligation).
- Server logs: 30 days.
7. Your rights
Under GDPR you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
Submit your request to privacy@klani.eu.
We will respond within 30 days.
8. Cookies
We use only strictly necessary cookies for the operation of the service.
See our Cookie Policy for details.
9. Changes to this policy
We will notify you of any significant changes by email or via a prominent notice on the platform
at least 30 days in advance.
10. Contact
For any privacy-related enquiry, write to us at
privacy@klani.eu.